Tuesday, December 15, 2009

Discount Linksys WRT54G2 Wireless-G Broadband Router


The only people I would recommend this product to are my enemies.
The first router didn't work, so I returned it and replaced it with the same product. The second router worked perfectly for a day before the Internet connection began to drop out after five minutes.
In efforts to fix the problem I tried firmware upgrades from Linksys and third parties with no success.
Couldn't uninstall the drivers to try a clean reinstall and tech support's "second tier" help never called me back (over a three day period), despite my prodding.
The one time I did get a call back, it was a tier one person who asked if I managed to solve the problem myself (I hadn't).
Another tech support person had an attitude problem and refused to believe that the router was causing the Internet drop outs and blamed my ISP, despite me insisting that wasn't the case.
Terrible customer support for a terrible product.Get more detail about Linksys WRT54G2 Wireless-G Broadband Router.

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