Pros: Revolutionary Design. Easy to install
Cons: Too hard to setup again when losing communication between router and cable modem due to blackout. It loses connection very often although the internet service and cable modem are perfectly working.
Charging-oriented tech support regardless of validity of one year factory warranty.
I have been using this over 10 months and had no problem. Recently, it started losing communication with cable modem and now it does almost everyday. I did basic trouble shooting by unpluggin power of two devices and plug them again. It did not work at all, so I called tech support to get help. I followed their instruction but still did not get it done. They said they could connect my computer by remote access but would be charged.
I was upset but did not have any choises so I said, "Go adead.". The first tech representative spent four hours but did not make it work and she hung up the phone and never called me back. What a service! I called the Linksys again and a male representative made it work eventually. Right next day, the router lost connection again and I called the company to reguest warranty service. They said you have download a software program to be approved for warranty and also it would be charged seperatedly. It was completely nonsense to me. If you can, consider your purchase seriously.
P.S. Don't ever dream of getting a new replacement item because you think yours is defective.Get more detail about Linksys WRT54G2 Wireless-G Broadband Router.
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